As long as the problem is below ground level, we provide services from the exterior and interior to correct it. To confirm the problem is below grade, simply run water from a garden hose on the ground near the chimney. If water seeps into the basement within a reasonable amount of time, it is generally safe to assume that at least a portion of the problem is below grade.
If running a garden hose on the ground doesn’t produce water seepage, it is likely an above grade problem. In this case, we recommend contacting a chimney repair (also referred to as a “chimney sweep”) or building contractor.